ADAPT
Counseling, prevention and youth detoxify support program for ages 12 -19 and families experiencing difficulties due to alcohol or drug abuse.
206-96 Cavan St .
Phone: 
250-754-0600
Alcohol and Drug Services
Free assessment, referral, and outpatient counseling for drug and/or alcohol users.
405-495 Dunsmuir St .
Phone: 250-741-5554
Performing Fabrics Ltd.
Wheelchair accessible. Design and sew clothing for special needs.
#12 – 6404 Metral Dr.
Phone: 250-390-2065
Malaspina University-College Dental Services
Polishing, fluoride and x-rays at a cost of $10 for children and $20 for adults.
900-5th Street
Phone: 250-740-6240 (February to May)
Tillicum Haus Health Centre
Native and non-natives welcome. Programs include Alcohol and Drug Counseling, Young Women's Group, Diabetes Education, Men's Wellness Group among others.
602 Haliburton Street
Phone: 250-753-6578 
Mon., Tues., Wed., and every second Thurs.
10:00 a.m. to 4:00 p.m.
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Foodshare Society
Provides information and referrals to food programs. Community Kitchens and Gardens on site. Also offers food box program. Community cooking classes and nutrition information sessions also available.
271 Pine Street
Phone: 250-753-9393
Nanaimo Affordable Housing Society
Operates a safe and affordable apartment building for low income families and single adults with a permanent disability. Referrals from community agencies preferred. Wait list.
350 Prideaux Street
Phone: 250-755-1158
Nanaimo Lion's Housing Society
Offers subsidized housing to persons on low income. Rent is based on a percentage of your income. Wait list varies. Applications are available at
MGL Realty 4166 Departure Bay Road
Phone: 250-758-4400
Ministry of Human Resources Information and Assistance Centre
(Appointments, Information and Client Services)
101-2100 Labieux Road
Phone: 1–866–866–0800
Employment and Assistance Centre
Persons with Disabilities/Persons with Persistent Multiple Barriers
3156 Barons Road
Phone: 1-866-866-0800
Employment Insurance ( Canada )
60 Front Street
Phone: 1-800-206-7218
Legal Aid
Free legal assistance for all persons who meet the qualifications.
Contact the John Howard Society at:
200-1585 Bowen Road
Phone: 250-754-1266
(Monday to Friday 9:30 a.m. to 3:00 p.m.)
Contact LawLINK for free legal information, referrals, or advice over the telephone at:
1-866-577-2525 press 7 (toll free)
Pro Bono Lawyer Consultant Program
Free legal assistance for those who are unable to qualify for legal aid.
Phone: Salvation Army Program Office - 250-753-8062
19 Nichol Street
Monday to Friday 9:00 a.m. to 2:00 p.m.
Webster & Associates, Barristers and Solicitors
Committed to delivering effective legal representation for survivors of traumatic brain injury caused by negligence.
Webster and Associates (Neurolawyers)
Suite 550
5900 No.3 Road
Richmond B.C. V6X 2P7
Phone: 604-713-8030
Toll free: 1-877-873-0699
Website: www.braininjurylaw.ca
Nanaimo Health Centre
1665 Grant Avenue
Phone: 250-755-3361
Acute Mental Health Crisis Services
Crisis Line 250-754-4447
Mobile Crisis Response Team accessed through the Crisis Line. 7-day week mobile response service
Walk-in Counseling Services(no appointment necessary)
1:00 p.m. to 7:30 p.m. Monday through Friday
1190 Seafield Crescent
Neuropsychologist (Private Practice)
Dr. Diane Russell
Provides detailed assessment of pre and post-traumatic cognitive, behavioral, emotional and psychosocial functioning of the person with acquired brain injury. The assessment helps to determine the particular cognitive impairment that is causing the disability after a brain injury.
5778 Malibu Terrace
Nanaimo B.C
250-758-1003
Parks, Recreation and Culture
Persons on low income can apply for the LEAP card which gives them a 50% discount on swimming and skating. Children are given a pass for free swims/skates. People also receive discounts on other Parks and Rec programs.
2300 Bowen Rd.
Phone: 250-756-5200
Leisure Guide
Available at Bowen Park Complex,
500 Bowen Road &
Beban Park Complex
2300 Beban Road
Nanaimo Regional Transit System
Monthly Passes $52. Students and Seniors $30.
Phone: 250-390-4531
handyDART Program
Passenger & escorts: one way trip: $2.50 Attendants free if person needs help with travel. Must phone ahead to make reservation.
250-390-3000 (also have 24 hr. answering machine)
Monday to Friday, 7:00 a.m. to 6 p.m.
Saturday-Sunday, 9:00 a.m. to 5:00 p.m.
Office hours: Monday-Friday
8:30 a.m. to 4:00 p.m.
Provincial Bus Pass Program for
Seniors and Persons with Disabilities
Yearly bus pass (year starts Jan.1 – pass is not pro-rated) is available on application for Seniors on old age pension and for persons with disabilities on the provincial PWD income assistance program.
Phone for application: 1-888-661-1566
Diabetes Association
Diabetes, diet and nutritional information.
255-2000 N. Island Highway
Phone: 250-729-3824
B.C. Epilepsy Association
Information on seizure disorders.
120-535 West 10th Avenue
Vancouver, BC
Phone: 604-875-6704
Meals on Wheels
Delivers hot meals to people's homes every day (including Statutory Holidays) except for Sunday. They double up on Saturday for Sunday coverage if person requires this service. Special needs are considered (e.g. diabetic diets, light diets, light on spices, no salt, cut up small, etc.)
Phone: 250-753-1300
Lifeline
24 hr. emergency response system designed to support elderly or disabled persons living at home and those who are at risk for physical health reasons. Monthly rental fee for electronic equipment.
Phone: 250-753-3566 or 250-755-7691 (Local 3208)
Nanaimo and District Home Support
Provides home support services to seniors, caregivers, families experiencing stress, persons with mental illness and persons with disabilities.
528 Wentworth Street
Phone: 250-755-3351
Red Cross Society
Medical equipment loan service.
101-285 Prideaux Street
Phone 250-754-3353
Monday to Friday 9:00 a.m. to Noon
Haven Society
Provides emotional and practical support for women who are survivors of violence in relationships, sexual abuse or sexual assault. Haven provides the following services:
Haven Transition House (Shelter for women and children):
24 hour Crisis Line: 250-756-0616
Business Line: 250-756-2452
Women's Counseling Program
250-756-4414 (leave message)
Women's Assault Program
(Sexual assault or sexual abuse)
250-741-0550
Children Who Witness Abuse Counseling Program
250-754-0764
Administration:
250-754-0764